Most common customer
Frequently asked questions
Orders placed before 3pm Eastern will be shipped the following day. Typical time to arrival will be 2 to 3 days from when the order is shipped.
Once your order is shipped, your tracking number will be added to your order and you will receive an email with this information. You can also check under the orders section found in my account.
Email us as soon as you notice the mistake and as long as the order has not been shipped, we will be able to ship to the correct address. If your order has been shipped already, you will have to contact Canada Post or UPS and have them update the shipping address on their end which will delay your shipment slightly.
Whenever possible we will ship everything in one discreet package. However, sometimes we may have to split up larger orders into separate packages to ensure they arrive in one piece.Â
